Your questions:
Answers to common questions about HKHS
|
Your questions:
|
|
Popular links:
| Many of these questions about Hornsby Ku-ring-gai Health Service were raised in the focus groups that we held before we set up this website. If your question is not answered here, please contact us to seek an answer. You could also look at other key areas such as: answers to questions about services, the history information sheet on HKHS, a broad overview of services, the alphabetical list of services and departments, our access summary or answers to questions about admission.
What should I do if I want more information on group programs or educational resources?If you can't find the information that you want on our website, please contact us by Email. We will then send you the relevant information and also add it to the site for the benefit of others. If you are already attending a group, you can ask the group leader to make the educational resources available on our website. For example, the educational resource on 'Exercise and diabetes' was added to this site in May 2009, in response to requests made by participants in the diabetes education program. We also have a feedback form available, which you can fill in and fax to 02 9477 2005 or post it to: Why are so many buildings or services named after people?At HKHS there is a strong tradition of acknowledging and honouring our many generous supporters and patrons. Naming some of our wards and buildings after supporters is one of the ways that we can acknowledge the great value that we place on the many people who contribute to our work here. 
Who is Bernard Curran?Mr Bernard Curran has been a generous supporter of aged care services at Hornsby for over 30 years, through the Bernard Curran Foundation. The Rehabilitation And Aged Care Service Day Centre was named the Bernard Curran Rehabilitation Unit in 1975, acknowledging his generosity. I need to drive my elderly father to visit my mother who is in your hospital, but he's in a wheelchair. Where should I park?There are disabled parking spaces on the grounds of the Hospital- look for the wheelchair parking signs. There are spaces near ICU and the Emergency Department (access via the main gate on Palmerston Road), outside the Lumby Building and in the Lowe Road carpark. What are the visiting hours for Maternity?visiting hours for Maternity wards are 11am - 1pm and 3pm - 8.30pm. You can see a summary of visiting hours on our access summary page. How do I say thank you for the good care my mother received while she was in your hospital?We love to receive your feedback on the care we provide, both in Hospital and in the Community. You could direct your thanks in a card or letter to the Nurse Unit Manager of the Ward, Department Head or service co-ordinator (for services such as GRACE that cover many wards). Written feedback can also be sent to our General Manager: Some people also like to make a donation to the ward or service that they wish to thank. I want to see a list of current patients on this website, so that I can see the ward my friend is in and her phone number- is this possible?The NSW privacy laws prevent us from making this type of information available on our website. You can read more about the NSW Health response to privacy requirements on the NSW Health Website. |
Related links: | |||||||||||
© Hornsby Ku-ring-gai Health Service | |||||||||||||
